Last Updated: 02 August 2026
Welcome to Auraara Luxe. By placing an order on our website, you agree to the following terms.
Orders
- All orders are subject to availability and confirmation.
- We reserve the right to cancel any order prior to dispatch due to clear pricing errors, absolute stock unavailability, or verified suspicious/fraudulent activity. In all such events, a full refund will be processed swiftly.
- If your order is cancelled after payment, the full amount will be refunded to your original payment method. You will be notified via email once the refund has been processed.
- Order Cancellation by Customer:
Once an order has been successfully placed and confirmed, it cannot be cancelled or modified by the customer. Customers are therefore requested to carefully review the product(s), quantity, shipping address and other order details before completing their purchase.
This restriction does not affect any rights or remedies available to customers under our Return & Refund Policy or applicable law.
Product Information
- We try our best to display our jewellery as accurately as possible.
- Due to different screen settings and lighting, the actual colour may vary slightly.
- Slight variations in finish or craftsmanship are normal and do not affect product quality.
Pricing
- All prices listed on the website are in INR and inclusive of applicable taxes unless stated otherwise.
- Prices may change without prior notice. Any price change will not affect an order already successfully placed and confirmed, except in cases of an obvious pricing/technical error dealt with under these Terms.
Intellectual Property
All content available on this website, including but not limited to product images, photographs, designs, graphics, logos, text, website content, trademarks, and branding, is the exclusive property of Auraara Luxe or its respective licensors and is protected under applicable intellectual property laws.
No part of this website or its content may be copied, reproduced, modified, distributed, published, transmitted, displayed, or used for any commercial purpose without the prior written permission of Auraara Luxe.
Website Usage
By accessing or using this website, you agree not to misuse, copy, reproduce, distribute, modify, interfere with, or attempt to disrupt any part of the website, its content, functionality, or services. Any unauthorized use of the website or its content may result in legal action under applicable laws.
Governing Law and Jurisdiction
These Terms shall be governed by the laws of India. Subject to the rights and remedies available to consumers under applicable consumer protection laws, courts at Muzaffarpur, Bihar shall have jurisdiction in relation to disputes arising from these Terms.
Force Majeure
Auraara Luxe shall not be liable for any delays or failure in fulfilling its obligations due to events beyond its reasonable control, including but not limited to delays caused by courier partners, natural disasters, adverse weather conditions, strikes, government actions, technical failures, or other force majeure events.
Updates
We may update these Terms & Conditions from time to time. The latest version will always be available on our website.
Contact Us
If you have any questions, concerns, or require assistance with your order, our customer support team is here to help.
Email: care@auraaraluxe.com
WhatsApp Support: +91 9548980334
Business Hours (IST):
Monday – Saturday: 10:00 AM – 7:00 PM
Sunday: Closed
Response Time: We strive to respond to all customer inquiries within 24 business hours.