Our collection features premium gold-toned plated with PVD-coated jewellery. Selected jewellery samples have undergone independent laboratory testing, with tested samples conforming to Austenitic Stainless-Steel specification. Product specifications may vary between collections, so please refer to the individual product page for complete details.
Many of our products feature an anti-tarnish finish designed to provide long-lasting shine under normal use. Where applicable, products covered under our voluntary 6-Month Warranty will be clearly identified on their respective product pages.
Yes. Our jewellery is thoughtfully selected for everyday elegance and comfort. To help preserve its appearance and finish, we recommend following the Auraara Care Instructions available on our website.
Our jewellery is designed for everyday wear; however, we recommend avoiding prolonged exposure to water, perfumes, harsh chemicals, and excessive moisture to help maintain its finish and extend its lifespan.
Orders are generally processed within 1–2 business days.
Estimated delivery timelines within India:
- Metro Cities: 2–5 business days
- Other Cities & Areas: 3–7 business days
Delivery timelines are estimates and may vary depending on your location and courier service availability
No. At present, Auraara Luxe accepts prepaid orders only. We offer secure online payment options through trusted payment gateway partners, including UPI, debit cards, credit cards, net banking, and other available digital payment methods. This helps us ensure faster order processing, secure transactions, and a seamless shopping experience.
Once an order has been successfully placed and confirmed, it cannot be cancelled or modified by the customer. We therefore request customers to carefully review all order details before completing their purchase.
Eligible return requests can be raised within 5 days of delivery for:
- Wrong product received
- Damaged product
- Manufacturing defect
- Missing item
Products must meet the eligibility conditions described in our Return & Refund Policy.
An uninterrupted unboxing video helps us verify claims relating to damaged products, missing items, or incorrect products more efficiently. If a video is unavailable, we may review other supporting evidence together with our internal quality-control and courier records.
No.
Only selected products are covered under Auraara Luxe's voluntary 6-Month Warranty. Warranty-eligible products are clearly identified on their respective product pages.
For eligible products, the warranty covers tarnishing or discoloration of plating under the terms stated in our Warranty Policy. It does not cover normal wear and tear, accidental damage, scratches, misuse, or chemical exposure.
Products covered under the voluntary 6-Month Warranty will be clearly identified on the relevant product page before purchase.
Yes. All online payments are processed through trusted and secure payment gateway partners using industry-standard security measures. Auraara Luxe does not store your card details, CVV, UPI PIN, OTP, or internet banking credentials
You can reach us through:
Email: care@auraaraluxe.com
WhatsApp: +91 9548980334
Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)
To help preserve the beauty of your jewellery:
- Avoid perfumes and harsh chemicals.
- Remove jewellery before bathing or swimming.
- Wipe it gently with a soft, dry cloth after use.
- Store each piece separately in a dry jewellery pouch or box.
- Avoid excessive friction, impact, and prolonged moisture exposure.
Auraara Luxe is committed to transparency and quality. As part of our quality-assurance process, selected jewellery samples undergo independent laboratory testing for material composition and, where applicable, plating characteristics. Product specifications are clearly provided on individual product pages, and customers are encouraged to refer to those specifications before making a purchase.